FAQ

ISUP specializes in a variety of inflatable paddleboards, including models for touring, yoga, fishing, and recreational paddling. This ensures there is an option for every type of paddleboarder, regardless of skill level or activity preference.

Yes! All ISUP paddleboards are inflatable, which makes them lightweight and compact when deflated. They can easily fit in a backpack or the trunk of a car, making transportation and storage convenient for all users.

ISUP paddleboards are crafted from high-quality, durable materials designed to withstand various water conditions. They feature reinforced seams and puncture-resistant surfaces to ensure long-lasting use and to handle rough conditions.

Yes, each ISUP model has a specified weight limit. This varies by model, so be sure to check the individual specifications to choose a board that meets your needs.

Inflating and deflating your ISUP paddleboard is quick and easy with the included pump. The paddleboards come with an instruction manual that provides step-by-step guidance for proper inflation and deflation.

Yes, ISUP paddleboards typically come with essential accessories, including an adjustable paddle, a high-pressure pump, a travel bag for easy transportation, and a safety leash.

Absolutely! ISUP paddleboards are designed for use in both fresh and saltwater environments. However, it's recommended to rinse your board with fresh water after use in saltwater to maintain its longevity.

ISUP offers a one-year warranty on all paddleboards and water sports equipment against manufacturing defects. This warranty does not cover normal wear and tear, damage from misuse, or accidental damage.

You can register your product online on our website within 30 days of purchase. Simply provide your order number, purchase date, and any relevant details about your ISUP product.

If your paddleboard is damaged, please contact our customer service team through our website or by phone. We will guide you through the warranty claim process and provide options for repair or replacement.

To maintain your paddleboard, rinse it with fresh water after each use, avoid prolonged exposure to the sun, and store it in a cool, dry place. Refer to the care guide included with your purchase for more detailed instructions.

To initiate a return, please visit our returns page on our website. Fill out the required form and you will receive a confirmation email with return instructions and a shipping label.

If you receive the wrong item, please contact our customer service immediately with your order number and a description of the issue. We will arrange for a replacement and cover the shipping costs for the return.

Yes, we offer a variety of replacement parts for our paddle boards and water sports equipment. You can find these on our website under the "Replacement Parts" section.